RETAILER Warranty


WARRANTY POLICY
To validate your warranty you must return the attached Warranty Registration Card to CTM HOMECARE PRODUCT, INC. within 30 days of purchase.
CTM HOMECARE PRODUCT, INC. warrants its Mobility Scooters and Power Chair products to be free from defects in materials and workmanship for a period of time from date of purchase, subject to certain limitations and exclusions as defined below.
Frame: CTM HOMECARE PRODUCT, INC. warrants the Frame Weldments of its Mobility Scooters and Power Chairs to be free from defects in material and workmanship, under normal use for a period of 12 months for Mini-Scooters and 36 months for Mobility Scooters and Power Chairs. CTM HOMECARE PRODUCT, INC., will at its option, repair or replace any warrantable Weldment or Frame Section that fails within the warranty period.

Motor/Transaxle/Brake and Electronics: CTM HOMECARE PRODUCT, INC. warrants the Motor/Transaxle/Brake and Electronics of its Mobility Scooters and Power Chairs to be free from defects in material and workmanship, under normal use for a period of 12 months for Mini Scooters and 18 months for Mobility Scooters and Power Chairs.
CTM HOMECARE PRODUCT, INC. will at its option repair or replace any warrantable Motor/Transaxle/Brake or Electronic component or assembly which fails within the warranty period.

WARRANTY EXCEPTIONS
”DBody panels, shrouds and cowlings
”DConsumable wear items such as: tires, tubes, brake pads and motor brushes
”DUpholstery, seating and arm rests
”DBatteries carry a limited 6 month warranty from the Battery Manufacturer
”DAny damage resulting from natural disaster or Act of God
”DAny damage resulting from unauthorized repair or modification
”DAny damage resulting from negligent operation, storage or maintenance
”DLabor, service calls, shipping and any costs relating to loss of use

NOTE
For warranty service, contact the CTM authorized dealer where the product was purchased.
This warranty is extended ONLY to the original purchaser/owner when purchased in the USA from a CTM authorized dealer.
Any warranty replacement parts are warranted from the original date of equipment purchase, NOT from the date of warranty replacement. No dealer or distributor may extend this warranty or modify it in any way.
Warranty is VOID if product is used in any sort of commercial or rental service.
Warranty is VOID if any of the original serial numbers have been removed including from the controller, motor, battery or battery charger. This warranty is for the replacement or repair, at the option of CTM for defective parts only and does not cover costs associated with the replacement and/or installation of said parts.
This Warranty Replaces And Supercedes All Other Warranties, Express Or Implied, Including The Implied Warranties Of Merchantability And Fitness For A Particular Purpose And Any Other Obligations Or Liabilities On The Part Of CTM HOMECARE PRODUCT, INC. Whether In Contract, Warranty Negligence Or Otherwise, CTM HOMECARE PRODUCT, INC. Shall Not Be Liable For And Hereby Disclaims All Consequential, Incidental And Contingent Damages.
 
C.T.M. HOMECARE PRODUCT,INC.
13815 Magnolia Ave. #B, Chino, CA 91710 U.S.A.
Tel”G909-590-1388 ”EFax”G909-590-3365
Toll Free”G1-866-466-8168
© 2010 C.T.M. HOMECARE PRODUCT,TNC. All Right Reserved